The issue typically appears when trying to open Word files, but some users have also reported the issue with Excel and Powerpoint files. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Find the Office application that cannot be opened, (word, excel, etc.) Press the ctrl key and holding it down, click on the application. A lot of MacOS users are receiving the Grant File Access error when trying to open various file types in Office 2016. You can send feedback directly to our Office teams.įor Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner. hello my computer keeps saying 'you can’t open the application microsoft word because it may be damaged or incomplete.' not sure what to do from here. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.įor more information, read about how to fix Issues with fonts in Office for macOS Need more help? Text appears garbled or in a different font Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS.